The promise and pitfalls of digital operating models

10 November 2021

Digital operating models can provide a host of insights into your firm’s performance, but prepare for unexpected surprises.

Helen Ashton, chief executive at Shape Beyond, commented that a digital operating model (DOM) can only succeed if staff are empowered to make positive adjustments and give useful feedback.

“Implementing a DOM isn’t just about the technology; it only succeeds if the people and the culture transform at the same time”, she added.

Read the full article on Raconteur

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